COMPUTERISED UNRESERVED TICKETING
The computerized
Unreserved Ticketing System (UTS), launched in Delhi area in August
2002, has since picked up and been extended to nine stations on
Northern Railway. It is also being extended to four other Zonal
Railways during the current financial year 2003-2004.
The launch of UTS
has now enabled passengers to purchase tickets upto three days
in advance and from any of the cluster stations. This has reduced
the length of the queue at the busy stations. The facility to
purchase the tickets in advance allows the passengers to book
journeys in advance. The UTS generated data also enables better
planning of the unreserved segment of passengers.
The earlier methods
of ticketing for unreserved passengers had limitations that caused
delays in the issue of tickets leading to long queues and causing
considerable waiting for the passengers to buy tickets. Passengers
also could not buy tickets in advance and tickets could only be
purchased from the station where the journey had to originate.
