RAJYA SABHA
In order to
facilitate Rail reservation and to improve customer service,
Passenger Reservation System (PRS) terminals have been allotted
to three Rail Travellers Service Agents (RTSAs) on an experimental
basis in Mumbai area of Central Railway.
Customer Service
is intended to improve with privatization of ticket reservations.
This information
was given by the Minister of State for Railways Shri Bandaru
Dattatraya in a written reply to a question from Shri Rumandla
Rammachandrayya in the Rajya Sabha today
