INCREASING RAIL PASSENGER AMENITIES
Now
that the current financial year 2003-04 has been declared as Customer
Satisfaction year for the Railways, several steps are afoot to
enhance safety, security, punctuality and cleanliness to enable
users to desire great satisfaction from the Railways.
The allocation for
passenger amenities has been increased to Rs.205 crore this year
against Rs.200 crore last year.
In the area of safety,
upgradation of safety related training facilities at all Zonal
training centers, central engineering training centers, acceleration
of the implementation of Anti-Collision Device (ACD), provision
of continuous track circuiting on selected sections and improved
crash worthiness of coaches have been given top priority.
Besides, amendment
of the Railway protection Force Act has been taken up to enhance
powers of Railway Protection Force. A bill to this effect has
been introduced in the Parliament.
Monitoring mechanism
is being streamlined and strengthened by introduction of a new
computerized Coaching Operations Information System to improve
the punctuality of passenger services.
Operation Cleanliness
has been launched to introduce cleanliness in trains and on railway
premises.
