RAILWAY GOODS CLAIMS COMPENSATION
The claim prevention
measures on Indian Railways have resulted in drop of 23 per cent
in registration and 28 per cent in receipt of claim cases in 2002-2003
as compared to 2001-2002. Besides, the pending cases dropped by
18.6 per cent in 2002-2003 as compared to previous year.
The percentage
of claims amount paid to earnings on all Indian Railways on claim
compensation on account of goods, luggage and parcel during 2002-2003
was 0.08 as compared to 0.09 during previous year.
The gross amount
paid on all Indian Railways for all commodities excluding accident
compensation in 2002-2003 was Rs. 22.12 crores which was 6.3 per
cent less than the payment made in previous year.
However, there
was increase of 17.9 per cent in the payment made under court
decrees during 2002-2003 as compared to previous year.
Institution of
fresh suits on claims also came down by 21.2 per cent in 2002-2003.
However, efforts are made to avoid litigation by assessing the
claim cases in the right perspective and expeditiously in terms
of the provisions of the Railways Act, 1989.