14th July, 2003
Ministry of Consumer Affairs, Food & Public Distribution  


WORKING GROUP MOOTED FOR CONSUMER PROTECTION

CENTRAL CONSUMER PROTECTION COUNCIL TO MEET ON JULY 16


A meeting of the Central Consumer Protection Council (CCPC) scheduled here for July 16, 2003 is expected to deliberate on measures for strengthening the consumer movement in the country. Convened by the Department of Consumer Affairs in the Ministry of Consumer Affairs, Food and Public Distribution, this meeting will also consider ways and means of effective implementation of Consumer Protection Act and to cover new initiatives like introduction of consumer clubs in schools setting up of working groups for examining various consumer related issues in detail and making practical suggestions for better protection of consumer interests.

Consumer Protection (Amendment) Act, 2002 came into force with effect from March 15, 2003 which facilitates quicker disposal of complaints and better capability of redressal agencies besides streamlining the procedures and widening the scope of Consumer Protection Act making it more functional and effective. The State Governments were also requested to provide necessary infrastructure to consumer forums wherever necessary by utilising the one-time grant available to them for this purpose. The Department of Consumer Affairs had launched a scheme of one-time financial assistance of Rs. 61.8 crore during 1995 to 99 to supplement the efforts of States/UTs for strengthening the infrastructure of State Commissions and District Forums. Under this scheme each State Commission was given Rs. 50 lakh and District Forum Rs. 10 lakh in four equal instalments setting reduction of pendency as the criterion for release of funds.

Under the proposal for setting up working groups for examining various consumer related issues, the meeting will consider areas like food safety, issues on drugs, pharmaceuticals and medical equipments; health and safety like use of tobacco products; misleading advertisements etc. Another new initiative which will be taken up by the meeting is the setting up of consumer clubs in schools on the pattern of eco-clubs being set up by the ministry of Environment and Forests. The objective of the scheme is to educate children about the rights of consumers as provided in the CP Act, mobilise youngsters by introducing the spirit of protection of consumer rights, to impart knowledge about the role of consumers in protecting their rights and to generally strengthen consumer movement in the country.