COMPUTERIZED PASSENGER RESERVATION
SYSTEM
The Railways have
installed 984 computerized Passenger Reservation System (PRS)
by the end of 2002-2003 and networked them.
During the current
financial year 2003-2004, PRS is being installed at 209 locations
all over the country.
With the completion
of these PRSs, the total number of PRS will go up to 1191 by the
end of the current financial year.
At present, 98
per cent of total reservations of Indian Railways is on PRS.
Now passengers
can book tickets from anywhere by any train for any destination
hassle-free, which is a milestone in customer satisfaction.
The computerized
PRS was first introduced in New Delhi in 1985-86, which was since
extended to cover the four metros and then all over the country.
