NEW INITIAITVES OF RAILWAYS IN IMPROVING
PASSENGER AMENITIES
With the introduction
of all the 16 Janshatabadis, a new set of fast intercity trains,
having ordinary second class chair cars and ergonomically designed
comfortable seats during the current financial year 2002-2003,
capacity to carry suburban passengers is being augmented in metro
cities. This would provide the critical infrastructure for sustenance
of economic and social life of metro cities.
Besides, frontline
staff is being trained for a better user friendly services.
A pilot project for
computerized issue of tickets for unreserved services, introduced
this year on Northern Railway, has been sanctioned to facilitate
issue of such tickets in advance also. It would finally cover
about 12 million passengers daily including sub-urban passengers
traveling on monthly and quarterly season tickets all over the
country.
In addition, computerized
passenger reservation terminals are being provided at all district
headquarters.
Indian Railway Catering
and Tourism Corporation has set up plants for manufacture of packaged
drinking water at Nangloi in Delhi and Danapur in Bihar under
the brand name of ‘Rail Neer’ to provide portable drinking water
to rail passengers. The ‘Rail Neer’ would be launched soon with
the necessary clearance from the Bureau of Indian Standards.
