1st April, 2003
Ministry of Railways  


REFUND OF DUPLICATE RAIL TICKET CHARGES NOW ALLOWED


The Ministry of Railways has decided that from today onward, the 10 per cent or 25 per cent of rail fare collected for issuing duplicate ticket before preparation of reservation chart, against lost or misplaced, reserved or Reservation Against Cancellation (RAC) tickets, shall be refundable from Passenger Reservation Service (PRS) terminals at destination station after completion of journey.

Refund will be granted on verification from PRS that no one has taken refund on the concerned lost or misplaced ticket and after deducing usual clerkage charge per passenger.

Refund will be admissible, on surrendering the duplicate ticket, during working hours of reservation office and upto three days of arrival of the train.

So far, charges collected for issuance of duplicate ticket were not refundable after commencement of journey.

This follows announcement by the Railway Minister Shri Nitish Kumar in his Railway Budget 2003-2004 speech on February 26, 2003 in the Lok Sabha.