COMPUTERISED RESERVATION AT RAILWAY STATIONS
The computerisation of reservation
process has resulted in curbing the malpractice relating to reservations
in the following manner:-
- Transparency in the reservation system
in the sense that position regarding the availability of confirmed
reservation for a particular date can be precisely known which
was not possible in the manual system;
- Provision of facility to seek on line
reservation from any counter for any destination and for any
train defined on computerised Passenger Reservation System(PRS)
has obviated the need for sending return/onward journey messages.
- Automatic updation, i.e. the confirmed
berths which have been cancelled get automatically allotted
to the passengers on RAC (Reservation Against Cancellation)
and waiting-list passengers.
- Elimination of the possibility of manipulation
by the reservation staff.
- Record of all the transactions for a particular
train location-wise, terminal-wise, time-wise etc. can be
taken out for exercising supervision.
As per norms being followed
by the Ministry, all stations registering reservation-related
workload of 100 transactions per day, all District HQs, important
tourist destinations and other important Stations qualify for
provision of computerised reservation facilities.
This
information was given by Shri O.Rajagopal, Minister of State for
Railways in a written reply to a question by Shri A.Narendra in
the Lok Sabha today.
