January 03, 2002
'24'
SPEEDNET SERVICE OF THE DEPARTMENT OF POSTS LAUNCHED
The Union Minister of Parliamentary Affairs, Communications and Information Technology, Shri Pramod Mahajan, has said that efficiency and accountability should be the key words while delivering customer services. Inaugurating the SpeedNet Service of the Department of Posts (DoP) here today, Shri Mahajan said that by launching this new product, the Department has added not only efficiency but also speed and transparency and ultimately the accountability to its system. During his address, the Minister said that the DoP should work for still better customer satisfaction and efficiency so that the delivery of consignments on time is made more accountable and in case these were not delivered in time, the service should be rendered free of cost.
SpeedNet is the on-line track and trace service that combines reliability, speed and customer friendly service that Speed Post offers. Using the thirteen digit barcode that identifies one’s Speed Post consignment, this web-based technology will help keep track of one’s Speed Post and Express Post consignment from booking to delivery. All one needs to do is to log on to www.indiapost.org or www.speedpost.org and enter the barcode number at the tracking page. Instantly, one will get prompt update or one’s consignment status in respect of 120 domestic destinations. People can also call their nearest Speed Post Centres to know the delivery status of the consignment, if one does not have access to internet. All this comes at no extra cost.