30th December, 2002
Ministry of Communications & Information Technology  


TELECOM INITIATIVES SPUR GROWTH IN 2002

INCREASE IN TELE-DENSITY, FALL IN TARIFFS, INCREASED COMPETITION – KEY HIGHLIGHTS

INITIATIVES FOCUS ON PROVIDING VALUED ADDED CONNECTIVITIY AND AFFORDABLE SERVICES


YEAR END REVIEW 2002 - TELECOM

The Indian Telecom Sector has come of age. The policy focus during the past one year has been on providing affordable countrywide connectivity with particular emphasis on value added customer services. The Indian consumer has been labelled as the ‘King’ with the wide range of choices available to him in both cellular and basic services. Competition is growing with level playing field conditions now available to multi operators in the new environment. Appropriate policy initiatives have acted as a catalyst in increasing competition in all the core telecom segments. As a consequence, the ongoing telecom revolution has not been confined to urban India only. Rural India also bears a deep imprint of the current telecom ‘magic’ with the rural consumer learning to use tools of Telecom&IT for his betterment and empowerment.

RURAL TELEPHONY

The Village Public Telephone programme has given a new vision for the growth of rural telephony in the country. The highest ever Village Public Telephones about 1 lakh in number were added in one year covering over 5,01,790 villages. 25,336 rural exchanges have been made operational on optical fibre. Wireless in Local Loop (WLL) is being used to facilitate faster roll out in rural areas. In order to provide qualitative connectivity, the second phase of the VPT will focus on the use of data access and management through the use of fax machines. In a major initiative to ensure that the benefits of the ongoing Telecom Revolution is made available to every citizen of rural India, the Prime Minister launched a Pilot Project namely the ‘Grameen Sanchar Sewak’ scheme. This pilot project has been conceptualised to provide accessibility of public

telephone to the rural population at their very doorstep by using the latest Wireless in Local Loop. Initially, this pilot project would cover about 8,000 villages in 21 Telecom Circles in the country engaging the services of 1800 Grameen Dak Sewaks who will carry the Wireless based telephone in his area of operation and make available instant telephone communication facility to the villagers while delivering their letters.

Another key initiative to promote Rural Telephony came with the establishment of Universal Service Obligation (USO) and the administration of the Universal Service Fund during the year. The Universal Service Support Policy came into effect from 1st April, 2002 after consideration of TRAI recommendations in this regard. The guidelines for implementation were issued in March, 2002. An Administrator of the Universal Service Fund was appointed on 1st June, 2002.

REDUCTION IN TARIFFS

The year saw a massive reduction in National Long Distance and International Long Distance tariffs. There was a reduction upto 62.5% in the National Long Distance tariffs from a maximum of Rs.24 per minute to Rs.9 per minute, the highest ever decrease in tariff. The reduction in the International Long Distance tariffs has been by nearly 50% from Rs.48 per minute to Rs.24 per minute. The basic rental for Limited Mobile telephony has been reduced by more than half from Rs.450/- per month to Rs.200/- per month. There has been unprecedented growth in the spread of the Telephone Exchanges which have grown to 35,377. There has also been a growth of 25% in terms of telephone connections achieved during the current year. India’s tele-density which has trebled in the last three years currently stands at 4.5% against the target of 7% by 2005 and 15% by 2010. Public Call Offices (PCOs) which stood at 4.2 lakhs on 31st March, 1998 have increased to 11.5 lakhs in 2002.

CELLULAR MOBILE SERVICE

The Cellular Mobile Telephone Service today, is poised to become a part and parcel of each and every household. The service has become affordable as a result of steep fall in tariff. There has been an exponential growth of subscribers and intensification of competition between operators in the private sector and those representing Government. According to the Cellular Operators Authority of India (COAI), on 1st April, 2001, the total cellular subscribers stood at 35,77,095 which increased to 64,31,520 on 1st April, 2002 and subsequently increased to 97,30,543 on 30th November, 2002. The Bharat Sanchar Nigam Limited launched its cellular service namely ‘CellOne’ to cover 850 cities across the country by the end of this year and would cover all District Centres by 1st April, 2003. BSNL also launched the brand name for its pre-paid cellular service ‘Ex-Cell’ and Internet Telephony service ‘WebFone’. All these developments have augured well for the Industry as it has led to improvement in quality

and spread of the network. Plans are afoot to start mobile telephone services in Jammu and other parts of Kashmir very soon. The Cabinet Committee on Security also lifted the restriction on the use of Wireless Technology in the entire North-Eastern region in an effort to usher the telecom revolution in the region. This move has been viewed positively as due to the difficult terrain of the region, communication through WLL technology would ensure connectivity to every village in the region.

DISINVESTMENT OF PUBLIC SECTOR UNDERTAKINGS

25% equity with management control of Videsh Sanchar Nigam Limited given to Tata’s for a total consideration of Rs.1,439.25 crores. 74% equity of HTL Ltd. given to HFCL for a total consideration of Rs.55.00 crores.

TECHNOLOGICAL INNOVATION

Technology has also proved the driving force behind the ongoing telecom revolution. It is the compression and digitisation techniques as well as broad band access provided by optical fibre which has accelerated the opening of the telecom sector to competition whereby market forces are now determining the nature of the multi operator environment. National information infrastructure has been built by laying 53,000 RKM optic fibre cables which provide countrywide linkages through 183 major cities. Around 1 lakh route Kilometres of optic fibre network has been added.

Due to the technological innovation in creating world class infrastructure, India today, has become a preferred destination for Call Centres. The process for registering Call Centres has been simplified making India the preferred source for undertaking IT enabled activities. This has spurred growth by creating job opportunities in Call Centres whereby over 1 lakh new jobs have been created. A scheme for setting up of Community Information Centres (CICs) is also in vogue at 487 block headquarters in the seven north eastern States and Sikkim for promoting application of Information Technology for accelerating socio-economic development of the region. New avenues have been created by allowing Internet Telephony which has enabled communications from the PC to telephone abroad and from PC to PC anywhere in the country. With a view to facilitate customers, Government announced 50% reduction in night time access charges of internet. This measure was broadly to promote internet/computer awareness. Total number of Internet Service Providers who have been permitted to offer Internet Telephony Services from 1st April, 2002 are 93. Another 24 ISPs have been given provisional clearance for commissioning of International Gateways for internet using satellite medium till November, 2002. During the year, the Government also delicensed Indoor Wireless LAN in 2.4 GHz to boost the IT sector through wireless connectivity for computers and internet services for their use in buildings and campuses.

FISCAL INCENTIVES

India attracts a large amount of Foreign Direct Investment (FDI) in the telecom sector. The total FDI inflow till date in the sector has been to the tune of Rs.9,558 crores. The last two years have accounted for Rs.5,048 crores of the total FDI inflow in telecom. The sectors where maximum FDI has come through includes Cellular Mobile Services, Manufacturing and Consultancy, Basic telephone services, E-mail services and VSAT services. FDI upto 100% subject to certain conditions is permitted in the following areas in telecom sector:- ISPs not providing gateways (both for satellite and submarine cables); Infrastructure providers providing dark fibre (IP Category I); Electronic Mail; Voice Mail and Telecom manufacturing sector. FDI upto 74% has been permitted in respect of the following areas in telecom sector:- ISPs providing gateways (both for satellite and submarine cables); End to end bandwidth and Radio Paging Service.

Key fiscal incentives related to the sector were announced during the course of the year which included: telecom service operators to pay a reduced uniform Sales Tax of 4%, reduction in Customs Duty on cellular phones from 26.67% to 14.4%, telecom services companies allowed the benefit of carry forward of losses on merger, under Section 72A of the Income Tax Act, basic telephone including WLL exempted from 1/6 scheme of Income Tax and EHTP Scheme modified to encourage telecom/IT manufacturing sector.

Today, the country’s telecom network, including mobile and basic services, is one of the largest growing networks in the world. India offers world class communication infrastructure suited to both domestic and external clients. Telephone lines added to the basic services network over the last 5 years have grown one and a half times as compared to the preceding five decades. The current initiatives in the Telecom sector have created the environment to position telecom growth into the next orbit of growth. The customer across the length and breadth of the country is bound to reap benefits of the customisation of services and products in the sector.